Private Policy

Privacy Policy

INSTABEE (the Company, we or us) respects your privacy. This Privacy policy describes the way we collect the users (you, your) information, the purpose for which we use it so that you may decide whether to provide access to your information or not. By accessing our Portal you agree to this privacy policy. This Privacy Policy gives you a better idea of how InstaBee (‘we’, ‘us’, ‘our’) do that, and it applies to both our website and our application/software (collectively referred to as “Portal”). This privacy policy is subject to INSTABEE’s terms of use. In case you do not agree with our privacy policy, kindly abstain from using the Portal.

We want the user to understand that the information that we collect from the user or submitted by the user is for the sole purpose of providing the user the best possible services from our side and the information in no circumstances shall be used for an illegal or immoral purpose.

We usually track and collect information relating to:

  • Your name
  • Contact information
  • IP addresses
  • Domain servers
  • Types of computers, servers and tablets used.
  • Analytics data relating to mobile application including but not limited to the time spent using the app.
  • Web browsers used to access the application.
  • Any service selections
  • Any other things that identify you.

The information may be collected from you at different points including but not limiting to:

When you visit our Portal.
  • When we interact with you as a customer or potential customer.
  • When you register with us as an end user and an account is created in your name.
  • When you contact us for help.
  • When there are instances of any complaint.

  • LOCATION DATA:

    There may be certain application provided by the platform which provides you an option of allowing access to your location data, particularly when you give such application access to your social media such as facebook,twitter or instagram. This means that we would have the exact physical location of the user. If you wish to disable this, you have an option of doing so.


    WHAT FOR DO WE USE YOUR INFORMATION:

    1. To communicate with you by e-mail, postal mail, telephone or mobile devices about our services that may be of use to you.
    2. Manage your customer relationship and provide customer support.
    3. Develop and display content and advertising pertaining to your interest on our site.
    4. Enforce our terms and conditions.
    5. Transfer personal information to third parties for any legally permissible purpose in our sole discretion.

    HOW DO WE PROTECT YOUR INFORMATION?

    Our company uses wholesome security proof methods which are essentially industry standard technologies to secure any exchange of data that takes place between our company and you. We use additional security measures to protect your information from accidental loss, unauthorized access etc. However, there exists no perfect security. In case of loss of data due to your access of any other website mentioned on our platform, we shall in no event be held liable.


    DISCLOSURE OF INFORMATION:

    We reserve the right to disclose any information relating to you or any transaction between you and us in good faith when it is essential to enforce the terms of use or to defend itself against any third party claims or allegation or to assist law enforcing agencies to protect the security and integrity of our Portal and to protect the rights or personal safety of INSTABEE or its users.


    OWNERSHIP OF DATA/INFORMATION:

    We hereby make it clear that the Users are the owners of the data they created/submitted to the Portal and we are only the custodian of the data maintained and generated by all the users. However as part of our Service offering we may need to process user's transactional data to analyse and provide the better advise/services.


    DO WE USE COOKIES?

    Cookies are text files we place in your computer’s browser to store your preferences. We do use cookies to understand customer preferences, to understand the site usage, to improve our content and services on our platform. You have an option of managing cookies on your system and you may choose to block or delete cookies at your own volition.

    We may also use web beacons which are essentially small pieces of code to collect anonymous and aggregate advertising metrics such as promotion views or advertising responses.

    We may also create links to other websites. Efforts shall be made to link only to those sites that meet similar standards for maintaining individual’s right to privacy. There may be other sites that are not associated or authorized by our company but they still have links leading to our site. We cannot control these links and we shall in no case be responsible for contents shown on these sites.


    CHANGE OF CONTROL:

    In case of change of control by way of merger, demerger, acquisition, takeover you will be intimated of the same via an email on the email address registered with us and your relationship with us shall be regulated in accordance with this privacy policy until a new privacy policy comes into effect.


    INFORMATION STORAGE:

    By submitting your information you agree to its lawful usage by us. There shall be appropriate steps taken by us to ensure the protection of your data and prevention of unauthorized access of information of any kind.


    DATA RETENTION:

    Your data is stored with us only for the period for which you have an active account with us or for a limited time period until the time we fulfill the purpose for which the data was collected. We may retain your information for complying with our legal obligations, for resolving our disputes and also for the purpose of enforcing any lawful agreement.


    PASSWORD:

    In case where we have provided some passwords that enables you to access certain services, you must keep that password to be confidential and we shall not be responsible for keeping the password secure. We suggest you not to share the password with anybody.


    DISCLAIMER:

    This is unfortunate that any information on the internet is not full proof secure. However, we shall endeavor to keep all your information safe and secure.


    NO ERROR-FREE PERFORMANCE:

    We do not guarantee you a service which in all cases will be error free. We shall make our best efforts to deliver service free of error. We welcome your feedback regarding any privacy concerns that you may have including any suggestions for the purpose of improving this privacy policy. We will take all actions required to comply with this policy and will take prompt corrective action when we learn of any failure to comply with it.


    MODIFICATION AND DELETION OF DATA:

    Deletion: You shall have the option of deleting the data submitted to us by you. All that has to be done is that you must notify us that you wish to delete the data and the same shall be complied with.

    In case of any modification that you wish to do with respect to any personal information, you may do so. Please note that deletion of your personal information from our database will not prevent us from using gathered anonymous information

    .

    THIRD PARTY LINKS:

    We may occasionally provide third party service on our Portal. These third parties have their separate and independent privacy policies. We take no responsibility or liability for the content or activities of these sites.

    Our Services are intended for a general audience and individuals under the age of eighteen (18) are not permitted to avail our services.


    ONLINE PRIVACY POLICY ONLY:

    This online privacy policy applies only to information collected through our platform and not to information collected offline.


    TERMS AND CONDITIONS:

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our Portal.


    YOUR CONSENT:

    By using our Portal, you consent to our Portal’s privacy policy. You may withdraw that consent at any time. However, this will not affect the lawfulness of processing based on your prior consent.


    CHANGES TO OUR PRIVACY POLICY:

    If we decide to change our privacy policy, we will send an email notifying you of any changes.

    Your Rights: Depending on the applicable law you may have the following rights in relation to your personal data:

    • Right to access your personal data being processed by us.
    • Right to rectify any discrepancy, inaccuracy in your personal data or complete any incomplete details.
    • Right to delete or remove your personal data in certain circumstances.
    • Right to restrict or object to processing of your personal data in certain circumstances, such as where the accuracy of personal data is disputed.
    • Right to withdraw your consent.

    You exercise of any right will not affect the lawfulness of processing based on your prior consent.


    RIGHT TO LODGE A COMPLAINT WITH THE DATA PROTECTION AUTHORITY:

    If you have concern about any aspect of our privacy practices, including the way we have handled your Personal Data, you can report it to the data protection authority that is authorised to hear those concerns.

    You may exercise your rights by contacting us as follows: privacy@instabee.com


    HOW TO CONTACT US IF YOU STILL HAVE QUESTIONS?

    You may contact us using the “Contact us” links. This information is used to respond directly to your questions.. We may also file your comments and share them with our customer care team to improve our service in the future. Your personal information will only be shared with third parties in the event that we need to follow up with specific order-related questions or comments. The third parties will not use your information for promotions or any other purposes.


    BE VIGILANT AND CIRCUMSPECT:

    We suggest our users to be vigilant of the unscrupulous advertisers, hackers, and scam artists who are constantly searching the Internet, looking for new targets. The best protection that can be there is to understand the limits to privacy on the Internet and beware of your online activities. Understand that e-mail is an inherently insecure form of communication. You must remember that third parties are sometimes able to illegally intercept your unencrypted messages.

    Your email id can be accessed by advertisers anytime you avail a service or post a message to an online bulletin which can be used to compile lists for unsolicited commercial e-mail (also known as spam). Be sure that you only disclose your e-mail address in circumstances in which it is safe to do so.

    Make sure you verify the identity of anyone asking for personal information. Always monitor your children's online activities and educate them as to the rules for safe Internet use. As always, if you have any questions, please feel free to contact us with further questions.

    If you still have questions or concerns about our privacy policy, please write us at privacy@instabee.com